1. Who this policy covers

Adwisr provides digital marketing agency services and proprietary technology that combines expert-defined strategies, automation and AI. This policy explains how information is handled when you visit an Adwisr website, contact us, or use our services.

When we process a client’s customer information on that client’s instructions, the service agreement and any applicable data-processing terms also govern that activity. The client remains responsible for the permissions, notices and lawful collection of the information it supplies.

2. Information we handle

• Contact and relationship information: your name, business email, telephone number, company, inquiry and other information you choose to provide. A client engagement may also involve service, billing and correspondence records.
• Authorized advertising-account information: account identifiers, campaigns, ad groups or ad sets, settings, creative assets, audiences, placements, bids and budgets. Reporting data may include impressions, clicks, spend, conversions, attributed revenue and other metrics available through the authorized connection.
• Client measurement information: where a client supplies or authorizes it, relevant conversion events, audience segments, product performance and customer-journey information. The connected feature, permissions and service arrangement determine the actual information received.
• Technical and usage information: information such as IP address, browser and device details, service logs, pages used and cookie-related information collected by our website or service providers.

We do not need your personal advertising-account password to receive authorized access. Please use the access and permission methods provided by the relevant platform.

3. Why we use information

We use relevant information to:

• Respond to inquiries, arrange consultations and manage client relationships.
• Deliver agreed advertising, reporting, analysis and account-management services.
• Evaluate campaign performance, identify optimization opportunities and generate customer-behavior insights for the client.
• Support agreed automations and campaign changes within the permissions and settings authorized for the service.
• Communicate about services, maintain business records, troubleshoot problems, protect accounts and meet applicable legal obligations.

Where consent is required, we seek it for the relevant activity. Other processing may be necessary to provide a requested service or meet another basis permitted by the law that applies.

4. Google Ads, Meta Ads and account access

Connections to Google Ads, Meta Ads and other client-authorized services are used to provide the connected features and agreed marketing services. The permissions requested or granted determine whether a connection can read information, make changes, or both.

• Grant access only if you are authorized to do so for the account.
• You can review or revoke access through the relevant platform’s account or integration settings, and ask Adwisr to disconnect the service.
• Disconnecting a platform is separate from requesting deletion of previously received information. Reports, billing records or other information may still need to be retained for the purposes described below.

Our handling of information received from Google APIs is subject to the Google API Services User Data Policy, including applicable Limited Use requirements. Access and use must remain within the permissions granted, the disclosed service purposes and the relevant platform’s terms.

5. AI-assisted analysis and automation

Adwisr’s technology uses expert-defined logic and AI to analyze campaign behavior, prepare explanations and recommendations, generate reports and support agreed automations. Relevant inputs may include campaign settings, performance metrics and authorized audience or conversion information.

If an external AI service is enabled for your engagement, its provider, the information shared and relevant retention or model-training practices are explained in the service arrangement or feature-specific disclosure before that processing is enabled.

This policy does not itself authorize reusing identifiable personal information or confidential client information to train general-purpose AI models. Any proposed different use must first be clearly disclosed, have an appropriate legal basis and remain permitted by the source platform’s terms.

Contact us if you need clarification about an AI-assisted feature or the controls applied to an automated campaign action.

6. When information is shared

Information may be shared, as needed for the relevant purpose, with:

• Authorized people: Adwisr personnel, professional advisers and client-designated collaborators who need it to perform their roles.
• Service providers: providers of website hosting and functions, including Wix for this website, and providers used for infrastructure, communications, billing, analytics, security, support or an enabled AI feature.
• Contact forms: Wix Forms receives and stores the details you submit so Adwisr can manage and respond to your inquiry. Wix also processes notification emails and data used for fraud and spam prevention. See Wix’s privacy policy.
• Connected platforms: Google, Meta and other services involved in a client-authorized connection or campaign action.
• Legal or business recipients: where a disclosure is required by law, necessary to protect legitimate rights or security, or involved in a business transfer subject to applicable safeguards and notice requirements.

Service-provider access is limited to the relevant service and applicable confidentiality, security and data-processing requirements. This policy does not authorize selling or renting personal information or client advertising-account data.

7. Cookies and similar technologies

Cookies and similar technologies can support essential website functions, preferences and, where enabled, analytics or advertising. The contact form stores an anonymous Wix visitor session in your browser to support form submission and security checks. Non-essential tracking is subject to consent where required by applicable law.

You can block or delete cookies through your browser and use any cookie controls made available on the website. Disabling essential cookies may affect functionality. Contact us if you would like information about the technologies used on an Adwisr page.

8. Retention, security and processing locations

Information is kept for as long as reasonably needed for the purpose for which it was collected, including delivering the engagement, handling requests, maintaining required business records, resolving disputes and meeting legal obligations. The appropriate period depends on the information, service arrangement and applicable requirements.

When information is no longer needed, we delete or anonymize it, subject to legitimate retention requirements and the applicable backup cycle. A disconnection request does not automatically erase every previously created record; you can separately request deletion.

Appropriate organizational and technical safeguards are used to protect information against unauthorized access, loss, alteration or disclosure. No online service or storage method can guarantee absolute security.

Hosting and other service providers may process information outside your country. We apply safeguards required by applicable law for those transfers.

9. Your choices and privacy requests

Depending on the law that applies, you may be able to request access to your personal information, correction, deletion, withdrawal of consent, or other available rights. You can also:

• Ask about the information used for an Adwisr service and the relevant recipients.
• Review or revoke connected-platform permissions.
• Opt out of optional marketing communications using the available unsubscribe method or by contacting us.
• Raise a privacy concern or complain to the relevant authority where that right is available.

Withdrawing consent does not affect processing already lawfully carried out. We may need limited information to verify your identity or authority over an account. Requests are handled within applicable legal timeframes, and any lawful reason for limiting a request will be explained.

10. Children and changes to this policy

Adwisr’s website and services are intended for business use and are not directed at children. If you believe a child’s personal information has been provided to us inappropriately, contact us so it can be investigated.

This policy may be updated to reflect changes to services, information handling or applicable requirements. The updated version will show a revised date. Additional notice or consent will be provided where required for a material change.

11. Contact Adwisr about privacy

To ask a question, exercise an available privacy right or raise a concern, email adwisrtech@gmail.com with the subject “Privacy request”. You can also use the Adwisr Contact page.

Describe the request and your relationship to the account or service. Please do not send passwords, payment-card details or unnecessary identity documents with an initial request.